1. Verify and certify customer deposits
2. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
3. Place holds on checks, if necessary under Regulations
4. Learn endorsement standards

1. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
2. Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines
3. Compute financial fees, interest, and service charges
4. Arrange monies received in cash boxes and coin dispensers according to denomination
5. Enter customers' transactions into computers to record transactions and issue computer-generated receipts
6. Cash withdrawals from savings – verify proper identification and verify funds are available
7. Receive and count daily inventories of cash, drafts, and travelers' checks
8. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due
9. Change orders-prepare money
10. Cash advances-acquire proper identification from customer and acquire authorization from credit card company
11. Cashed checks-verify proper identification and ascertain possibility of check being returned, get proper identification from supervisor
12. Operate calculator, computer, and other occupation related equipment

1. Verifying that debits match credits (vice versa) for each transaction
2. Reconciling system totals to cash totals
3. Count cash drawer

1. Maintain clean and organized area
2. Knowledge of alarm system
3. Robbery procedures
4. Fraud-be aware of check kiting processes and check fraud (also includes internal fraud)

1. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
2. Monitor bank vaults to ensure cash balances are correct
3. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
4. Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents
5. Prepare and verify cashier's checks.
6. Identify transaction mistakes when debits and credits do not balance
7. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due
8. Count, verify, and post armored car deposits

1. Resolve problems or discrepancies concerning customers' accounts
2. Answer telephones and assist customers with their questions
3. Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations

1. Initial two weeks of training unless previous experience is acceptable
2. Regular monthly meeting
3. Bank Secrecy Act training annually
4. Security training
5. Operate Check Protector, Computer

Building Relationships Knowing Competition Communication Styles Problem Resolution Escalation