Hybrid programs blend both competency- and time-based strategies,
using a minimum and maximum range of hours for each major job
function and the successful demonstration of identified competencies.
using a minimum and maximum range of hours for each major job
function and the successful demonstration of identified competencies.
Telecommunications Installers and Repairers (0618HYV1) Hybrid
Communications Workers of America Broadband JATC-Upper Midwest
Registered 2024
National (OA)
Documents
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Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.
Work Process Content
On the Job Training
Anonymous
76
Skills
Hours do not meet minimum OA standard for this occupation
2.4K
OJT hours
Explain use of products or services.
3
30
Explain use of products or services.
3
30
- Demonstrate equipment to customers, explain how it is to be used, and respond to any inquiries or complaints.
- Educate customers about security risks and how to avoid them.
- Communicate with customers with confidence and clarity.
Test communications equipment to ensure proper functioning.
3
200
Test communications equipment to ensure proper functioning.
3
200
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Demonstrate proper usage of telephone test equipment as well as common DVMs, signal tracers and sources, oscilloscopes, and loop and network testing equipment.
Inspect telecommunications equipment to identify problems.
1
60
Inspect telecommunications equipment to identify problems.
1
60
- Inspect equipment on a regular basis to ensure proper functioning.
Install communications components, equipment, or systems.
6
200
Install communications components, equipment, or systems.
6
200
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Install telephone station equipment.
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Test connections to ensure that power supplies are adequate and that communications links function.
- Certify wired communications networks.
- Demonstrate the proficient use of an OTDR to troubleshoot cabling problems and to verify installed cable.
Assemble communications components, subsystems, or systems.
1
150
Assemble communications components, subsystems, or systems.
1
150
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
Climb equipment or structures to access work areas.
1
20
Climb equipment or structures to access work areas.
1
20
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
Run wiring to connect equipment.
1
100
Run wiring to connect equipment.
1
100
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
Drive trucks or other vehicles to or at work sites.
1
40
Drive trucks or other vehicles to or at work sites.
1
40
- Drive crew trucks to and from work areas.
Gather information about work conditions or locations.
1
40
Gather information about work conditions or locations.
1
40
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
Confer with coworkers to resolve equipment problems.
6
70
Confer with coworkers to resolve equipment problems.
6
70
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
- Collaborate with other workers to locate and correct malfunctions.
- Use and recognize effective verbal and non-verbal communication during daily activities on a job site.
- Demonstrate the ability to use interpersonal communication, self-awareness, individual, and group understanding to effectively communicate.
- Use understanding of conflict resolution to introduce different ways to solve problems.
Clean work areas.
1
50
Clean work areas.
1
50
- Remove loose wires and other debris after work is completed.
Repair electronic equipment.
1
50
Repair electronic equipment.
1
50
- Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
Rewire electrical or electronic systems.
1
50
Rewire electrical or electronic systems.
1
50
- Remove and remake connections to change circuit layouts, following work orders or diagrams.
Troubleshoot equipment or systems operation problems.
3
200
Troubleshoot equipment or systems operation problems.
3
200
- Diagnose and correct problems from remote locations.
- Demonstrate best practices in troubleshooting approaches for both copper and fiber.
- Troubleshoot problems which are commonly encountered when interconnecting consumer electronics and telephone equipment.
Clean equipment, parts, tools, and vehicles to repair or maintain them in good working order.
2
50
Clean equipment, parts, tools, and vehicles to repair or maintain them in good working order.
2
50
- Clean and maintain tools, equipment, and motor vehicles.
- Service vehicles to maintain functionality.
Analyze test or performance data to assess equipment operation.
1
50
Analyze test or performance data to assess equipment operation.
1
50
- Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
Measure distances or dimensions.
1
40
Measure distances or dimensions.
1
40
- Measure distances from landmarks to identify exact installation sites for equipment.
Adjust equipment to ensure optimal performance.
1
70
Adjust equipment to ensure optimal performance.
1
70
- Adjust, modify, and maintain equipment to enhance equipment performance or to respond to customer requests.
Repair electrical components.
1
30
Repair electrical components.
1
30
- Remove and replace plug-in circuit equipment.
Document operational activities.
1
40
Document operational activities.
1
40
- Maintain computer and manual records pertaining to facilities and equipment.
Determine types of equipment, tools, or materials needed for jobs.
2
40
Determine types of equipment, tools, or materials needed for jobs.
2
40
- Designate cables available for use.
- Apply understanding of differences in wire and cable colors so that work can be performed correctly.
Read technical information needed to perform maintenance or repairs.
3
60
Read technical information needed to perform maintenance or repairs.
3
60
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
- Review manufacturers' instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
- Perform database verifications using computers.
Dig holes or trenches.
1
20
Dig holes or trenches.
1
20
- Dig holes or trenches as necessary for equipment installation and access.
Install analog and digital telephony systems.
6
100
Install analog and digital telephony systems.
6
100
- Install a basic phone system, a VOIP system, and a hosted IP system.
- Install POTS and other types of lines.
- Sketch a local loop map.
- Demonstrate understanding of the role of Central Office and its purposes.
- Install broadband DSL.
- Demonstrate how to conformance test a circuit.
Demonstrate knowledge of LANs and WANs.
2
50
Demonstrate knowledge of LANs and WANs.
2
50
- Demonstrate understanding of different purposes of LANs and WANs and the proper environment for their use.
- Install a small business WAN system and troubleshoot problems with it.
Demonstrate understanding of distribution methods.
2
30
Demonstrate understanding of distribution methods.
2
30
- Install and troubleshoot plug and adapter wiring.
- Utilize the proper tools to perform terminations and labeling on a punch block.
Demonstrate understanding of internet connections and protocols.
2
20
Demonstrate understanding of internet connections and protocols.
2
20
- Configure TCP/IP duties and protocols.
- Apply understanding of modem function, network control points, and Computer Telephony Integration with regard to all installation and repair tasks.
Perform safe wiring and cabling of telecommunications equipment.
8
200
Perform safe wiring and cabling of telecommunications equipment.
8
200
- Demonstrate understanding of common usage locations and capabilities based on NEC requirements.
- Demonstrate grounding of electronics equipment.
- Designate cables available for use.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Demonstrate installation and troubleshooting of RJ45/48 telephone connectors and fittings.
- Demonstrate understanding of the T568A/T568B standards when wiring ethernet networks.
- Demonstrate effective wiring of coaxial cable for video, data, and voice services.
- Determine proper equipment to use for Single and Multi-mode fiber optics.
Convert copper wiring to fiber optic cable.
2
60
Convert copper wiring to fiber optic cable.
2
60
- Install equipment for the conversion process from copper to fiber signals.
- Choose appropriate type of optical cable for each installation.
Demonstrate ability to work safely in all aspects of job duties.
8
40
Demonstrate ability to work safely in all aspects of job duties.
8
40
- Demonstrate ability to work safely as prescribed in all relevant subparts of OSHA standards 29 CFR 1910 and 29 CFR 1926.
- Demonstrate understanding of and compliance with all employer-initiated safety programs, policies, and procedures.
- Properly don and doff PPE (safety goggles, hard hat, and personal fall protection).
- Conduct a job safety analysis prior to conducting worksite tasks.
- Demonstrate safe lifting procedures.
- Demonstrate eye safety when working with fiber optics equipment.
- Demonstrate safe operation of company vehicles using defensive driving tactics.
- Use knowledge of sexual harassment policies to assure equity and proper behavior on the job site.
Demonstrate understanding of NEC requirements as they relate to telecommunications wiring.
3
200
Demonstrate understanding of NEC requirements as they relate to telecommunications wiring.
3
200
- Demonstrate understanding of and adherence to building wiring standards as set by ANSI, EIA, and NFPA (NEC).
- Demonstrate ability to pre-wire and wire existing buildings, including entry, attic and crawlspace precautions, and methods of “fishing” walls and routing wiring through false ceilings.
- Apply understanding of electrical grounding and bonding to avoid surge potentials and combat damage from them.
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